Motivation-based Interviewing by Carol Quinn
Author:Carol Quinn
Language: eng
Format: epub
Publisher: Society for Human Resource Management
Published: 2018-08-05T16:00:00+00:00
Chapter 7
MBI Interview Questions
Every chapter in this book is essential. This chapter, however, is an especially important chapter. If you don’t fully grasp the concepts presented in this one and follow them implicitly—I’ll be blunt—you will fail at MBI.
As mentioned in Chapter 1, “The State of Hiring,” behavior-based interviewing is the Wild West of interviewing because other than asking candidates for behavior examples, almost anything else goes. That’s a problem when it comes to gathering information and being able to correctly distinguish high performers from the general population of candidates. MBI closes the holes and fills the gaps that behavior-based interviewing leaves unresolved. That means MBI imposes structure and has some specific rules that must be followed. It’s not complicated or difficult to use. MBI works, and works well—but only if you understand it and use it properly.
As we’ve already established, all high performers have three things in common: skill, attitude, and passion. It’s this trio that enables the high performer to achieve superior results. So, naturally, in order to identify high performers, skill, attitude, and passion all need to be assessed. If you have interviewing and hiring experience, it’s likely that you’ve only been assessing one of these three ingredients: skill. I know what you’re thinking: MBI is going to require three times as much time because of these extra assessments, right? No, no, and no! MBI doesn’t take any additional interviewing time. Here’s a quick overview of how it works:
In MBI, skill questions double as locus of control questions. That means skill questions now gather two types of information about the candidate. Interviewers can harvest locus of control information without the need to add any additional interview questions.
Gathering information about a candidate’s passion entails asking five simple prewritten Career Fit questions that take no more five to ten minutes of interviewing time in total.
Except for relaxing the candidate, reviewing work history and education, and wrapping up the interview, that’s the entire MBI process.
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